This Privacy Policy explains how Webco Services Ltd ("we", "our", or "us") collects and uses information when you visit hgvtimepilot-marketing.vercel.app(the "Website").
Account, tachograph-related, and operational data for the live product are processed when you use the Time Pilot application — this policy focuses on the marketing website. For account deletion, see Account deletion.
1. Who we are
Webco Services Ltd, registered in England and Wales. Email: support@hgvtimepilot.com
2. What information we collect
We collect information in a few simple ways:
a) Information you give us — for example when you email support@hgvtimepilot.com or otherwise contact us.
b) Information collected automatically — our hosting and analytics providers may process technical data such as IP address (often truncated or aggregated), device type, browser, and pages viewed. We configure tools to minimise personal data where we can. If you add Google Analytics or similar, update this section to name the provider and lawful basis.
c) Cookies — we use cookies only as needed for site operation and any analytics you enable. You can manage cookies in your browser.
3. How we use your information
- Respond to enquiries and support requests
- Keep the Website secure and improve performance
- Understand aggregate use of the site when analytics are enabled
We do not sell personal data to advertisers or data brokers. Product data is used to run the service — not for unrelated marketing resale.
4. Legal basis for processing (UK / EU GDPR)
Depending on the activity, we rely on:
- Legitimate interests — running and securing the Website
- Consent — where required for non-essential cookies or marketing communications
- Contract — where you are purchasing or using paid product features through the App
5. How we store and protect data
We use reputable hosting (for example Vercel) and reasonable technical and organisational measures such as HTTPS, access control, and minimal retention. Marketing emails you initiate are processed only to reply.
6. Your rights
You may have the right to access, rectify, erase, restrict, or object to certain processing, and to lodge a complaint with the Information Commissioner's Office (ICO) in the UK or your local supervisory authority in the EU.
7. Data sharing
We share data with processors who help us run the Website and App (for example hosting and payment providers in the App). They must protect data and process it only on our instructions.
8. Changes
We may update this Privacy Policy; the latest version will always be on this page.
9. Contact
Privacy questions: support@hgvtimepilot.com